Publications

Persuasion or Compulsion? Consumers and analogue switch-off

11 October 2004

This report presents the conclusions of the Consumer Expert Group, which was appointed by the Broadcasting Minister, Andrew McIntosh, to advise Government on consumer issues relating to digital television and analogue switch-off. The Group comprises representatives from leading consumer organisations, the Consumers’ Association, RNIB, RNID, Action with Communities in Rural England, Sense, the National Consumer Council, Age Concern, the Deaf Broadcasting Council, and Voice of the Listener and Viewer. The report makes a number of detailed recommendations on the steps that need to be taken to ensure the public is ready for digital switchover.

Consumer Expert Group Report PDF (650kb)

Further Information:
Press Notice: Consumer Expert Report Into Digital Switchover Published

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